Effective Date: October 2025
James & Cranwell (“James & Cranwell,” “we,” “our,” or “us”) is an executive search and business consulting firm connecting exceptional leaders, brands, and organisations across the luxury, hospitality, and lifestyle industries. This Privacy & Cookies Policy explains how we collect, use, and protect personal information in the course of our recruitment, advisory, and partnership activities—whether through our website (www.jamesandcranwell.com), email, social media platforms, or other professional interactions. We are committed to safeguarding your privacy and maintaining transparency in how your personal data is handled.
For the purposes of the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), James & Cranwell acts as the data controller of your personal information. Company Name: James & Cranwell; Registered Offices: London, United Kingdom | Dubai, United Arab Emirates; Email: enquiry@jamesandcranwell.com. If you are based in the UAE, your personal data will be processed in accordance with the UAE PDPL and related executive regulations, ensuring the same level of protection as under UK and EU data protection laws.
We collect information based on your interaction with us: For candidates – professional details, CVs, references, preferences. For clients and business partners – contact information, project details, invoicing data. For website visitors – technical and behavioural data via cookies and analytics tools.
We process personal information to match candidates with opportunities, provide strategic consulting, manage relationships, improve services, and comply with regulations. Data is retained only as long as necessary or as required by law.
We process data under legitimate interests, contractual necessity, consent, or legal obligation—including compliance with UK GDPR, EU GDPR, and UAE PDPL (and where applicable, DIFC or ADGM data protection frameworks).
We may share data with clients, candidates, trusted service providers, and legal authorities where required by law. We do not sell or trade personal data.
Data may be transferred internationally between the UK, EU, and UAE under appropriate safeguards to maintain compliance with GDPR and UAE PDPL standards.
Candidate data is kept for up to five years, and client/business data for up to seven years, unless required longer by law.
You have the right to access, correct, erase, restrict, or object to processing, and to data portability or consent withdrawal. To exercise these rights, contact enquiry@jamesandcranwell.com.
We may send updates or insights to existing contacts or those who have opted in. You may unsubscribe at any time.
Our website uses cookies to enhance functionality and analyse traffic. You may manage or disable cookies via browser settings.
We maintain strict technical and organisational measures to protect personal data against unauthorised access or misuse.
We may update this policy periodically to reflect legal or operational changes. The most recent version will always be available on our website.
For any questions or requests regarding this policy, contact: enquiry@jamesandcranwell.com | www.jamesandcranwell.com